Customer Team Leader: Lead & Develop Store Team

Co-op; Epping Forest; On-site; GBP 80,000 - 100,000; Full time

Job summary

A retail cooperative in England is looking for a Customer Team Leader to provide excellent service and lead a team. This role requires strong organizational skills, the ability to support and develop coworkers, and a commitment to customer satisfaction. You will supervise various store operations while ensuring a safe and welcoming environment. The position offers paid training, a generous holiday allowance, and discounts on store products, making it an excellent opportunity to grow your career in retail.

Benefits

36 days holiday

10% pension contributions

30% discount on products

Qualifications

• Ability to lead and support a team while managing store operations.
• Great people skills to build positive relationships with customers.
• Flexibility to work a variety of shifts including weekends.

Responsibilities

• Provide friendly and welcoming service to customers.
• Coach and develop team members to foster an inclusive culture.
• Ensure store remains safe and fully operational.
• Support the store manager in HR processes.
• Manage stock accuracy and enhance customer shopping experience.

Skills

Customer service

Leadership

Problem-solving

Organizational skills

Communication

Job description

A retail cooperative in England is looking for a Customer Team Leader to provide excellent service and lead a team. This role requires strong organizational skills, the ability to support and develop coworkers, and a commitment to customer satisfaction. You will supervise various store operations while ensuring a safe and welcoming environment. The position offers paid training, a generous holiday allowance, and discounts on store products, making it an excellent opportunity to grow your career in retail.