Customer Solutions & Operations Coordinator

Gi Group; North East; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading recruitment agency is looking for a Customer Solutions Coordinator to join their Service Solutions team in North East England. The role involves managing administrative processes, ensuring accuracy in contracts and invoicing, and delivering customer service with precision. Key tasks include sourcing equipment, processing orders, and maintaining supplier relationships. Ideal candidates will possess strong attention to detail and a background in administration. This position offers an attractive bonus scheme and additional leave for milestones.

Benefits

Attractive Bonus Scheme

25 Days Annual Leave plus Bank Holidays

Enhanced Company Pension Scheme

Life Assurance Scheme

Employee Assistance Program

High Street Discount Vouchers

Discounted Gym Membership

Health & Wellbeing Discount Vouchers

Cycle to Work & Home & Tech Scheme Benefits

Milestone Birthdays Additional leave

Work Anniversary Bonus

Refer a Friend Scheme

Qualifications

• Strong accuracy and attention to detail essential for managing processes.
• Experience in administration to handle customer and internal enquiries.

Responsibilities

• Manage administrative processes associated with customer service.
• Source and secure best-value equipment from suppliers.
• Organize customer service pre/post-hire and monitor supplier performance.

Skills

Accuracy and attention to detail

Background in administration

Job description

A leading recruitment agency is looking for a Customer Solutions Coordinator to join their Service Solutions team in North East England. The role involves managing administrative processes, ensuring accuracy in contracts and invoicing, and delivering customer service with precision. Key tasks include sourcing equipment, processing orders, and maintaining supplier relationships. Ideal candidates will possess strong attention to detail and a background in administration. This position offers an attractive bonus scheme and additional leave for milestones.