Customer Services Specialist – Police Affinity Programs

Purple HR; Orpington; On-site; GBP 26,000 - 29,000; Full time

Job summary

A financial services provider is looking for a Customer Services Assistant in Orpington who will engage with customers, respond to queries, and help drive service improvement. The ideal candidate should have two or more years of experience in a customer service or financial services environment, along with strong attention to detail and excellent communication skills. The role offers a competitive salary between £26,000 - £29,000 based on experience.

Qualifications

• Experience in a regulated sales environment.
• Two or more years of customer service or financial services experience in a similar environment.
• Strong attention to detail.

Responsibilities

• Achieve allocated targets related to new business income and customer retention.
• Provide product information and support through the application process.
• Handle customer queries and process new business applications.

Skills

Customer focused

Good interpersonal skills

Ability to use initiative

Time management

Results driven

Tools

MS Office

Job description

A financial services provider is looking for a Customer Services Assistant in Orpington who will engage with customers, respond to queries, and help drive service improvement. The ideal candidate should have two or more years of experience in a customer service or financial services environment, along with strong attention to detail and excellent communication skills. The role offers a competitive salary between £26,000 - £29,000 based on experience.