Customer Services Assistant

HIJOBS; Campbeltown; On-site; GBP 23,000 - 25,000; Full time

Job summary

A community housing association in Campbeltown is seeking a highly motivated Customer Services Assistant. The role involves managing customer enquiries and providing excellent administrative support. Ideal candidates will have three National 5s or equivalent and be proficient in Microsoft Office. This fixed-term position offers a salary between £23,824 and £24,992 per annum.

Qualifications

• Experience in dealing with customer enquiries.
• Proficient in administrative tasks and customer service.

Responsibilities

• Deal with day to day customer enquiries in relation to the Association’s services.
• Maintain regular contact with customers, staff and contractors.
• Ensure excellent customer service is delivered.

Skills

Customer service

Microsoft Office

Education

Minimum of three National 5s or equivalent

Job description

Overview

Argyll Community Housing Association is seeking to recruit a highly motivated individual to work in our busy Campbeltown team, dealing with day to day customer enquiries in relation to the Association’s services.

Role

Customer Services Assistant

Location: Campbeltown

• Contract: Fixed Term to 31 March 2026
• Hours: 35 per week
• Work pattern: 9am – 5pm Monday to Friday
• Salary: £23,824 - £24,992 per annum

Responsibilities

• Deal with day to day customer enquiries in relation to the Association’s services
• Maintain regular contact with customers, staff and contractors; provide administrative and organisational support
• Ensure excellent customer service is delivered

Qualifications & Skills

• Minimum of three National 5s or equivalent
• Competent in the use of Microsoft Office packages
• Ability to provide excellent customer service

Other information

• ACHA welcomes applications from all sections of the community and is committed to promoting equal opportunities.
• All posts will be subject to a Disclosure Scotland check.
• To apply visit the recruitment section of our website at https://www.acha.co.uk
• If you cannot access the website please contact the recruitment team: 01546 605964 or email [e-mail]
• For more information, please contact Ryan Anderson on 01546 605852 or email [e-mail]

Closing Date: 12 noon on Monday 29th September 2025