Customer Service Support

Adecco; Stoke-on-Trent; On-site; GBP 30,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Executive in Stoke-on-Trent. This full-time, office-based position offers a salary of £30,000 per annum. The ideal candidate will be customer-focused, organised, and eager to grow within a supportive team environment. Responsibilities include handling customer enquiries, supporting administration, and maintaining CRM records. Apply today to explore this exciting opportunity.

Benefits

Supportive and friendly team environment

Long-term career development opportunities

Qualifications

• Strong written and verbal communication skills.
• Friendly, confident, and proactive approach.
• Excellent organisational skills and attention to detail.
• Comfortable using phones and handling multiple tasks.
• Previous experience in customer service or sales support.

Responsibilities

• Reconnect with previous or existing customers via phone and email.
• Handle customer service enquiries professionally.
• Support internal teams with day-to-day admin and coordination.
• Maintain accurate records and update CRM systems.
• Provide exceptional service and follow-up with customer queries.

Skills

Strong written and verbal communication skills

Friendly, confident, and proactive approach

Excellent organisational skills and attention to detail

Comfortable using phones and handling multiple tasks

Previous experience in customer service or sales support

Job description

Overview

Customer Service Executive

Full-Time | Monday to Friday | Office-Based
Salary: £30,000 per annum

An exciting opportunity has opened up for a Customer Service Executive to join a well-established and growing business. If you're customer-focused, organised, and looking to build a long-term career, this could be the ideal next step for you.

Responsibilities

• Reconnect with previous or existing customers via phone and email
• Handle customer service enquiries professionally
• Support internal teams with day-to-day admin and coordination
• Maintain accurate records and update CRM systems
• Provide exceptional service and follow-up with customer queries

Qualifications

• Strong written and verbal communication skills
• Friendly, confident, and proactive approach
• Excellent organisational skills and attention to detail
• Comfortable using phones and handling multiple tasks
• Previous experience in customer service or sales support

What’s on Offer

• £30,000 salary
• Monday to Friday
• Supportive and friendly team environment
• Long-term career development opportunities

Apply today to find out more about this fantastic opportunity!

Job Information

• Job Title: Customer Service Support
• Company:
• Location: Stoke, Staffordshire
• Posted: Sep 15th 2025
• Closes: Oct 16th 2025
• Sector: Customer Services
• Contract: Permanent
• Hours: Full Time

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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