Customer Service & Supply Planner 6 Month FTC - Pharmaceuticals

Michael Page; England; On-site; GBP 34,000 - 40,000; Full time

Job summary

A global pharmaceutical company in Reading is seeking a Supply Chain Operations Specialist to oversee operations and ensure smooth processes. The ideal candidate is customer-focused, organized, and has proven experience in a similar role. This position offers a salary up to £40,000, hybrid working conditions, and an ASAP start on a 6-month fixed-term contract.

Qualifications

• Proven experience in a similar role.
• Strong customer focus with a proactive mindset.
• Highly organized ability to prioritize tasks.
• Excellent communication skills and a collaborative approach.

Responsibilities

• Process customer orders, returns, and handle inquiries.
• Support administration for distributors and wholesalers.
• Assist with stock control and compliance checks.
• Coordinate deliveries and liaise with logistics teams.
• Ensure GDP compliance and support during product recalls.
• Maintain accurate system data for customers.

Skills

Customer focus

Organizational skills

Communication skills

Attention to detail

Job description

This role will oversee supply chain operations and ensure smooth customer service processes. Our client is a global pharmaceutical company based in Reading and requires someone who is customer focused and can hit the ground running.

Client Details

Our client is a well-established pharmaceutical company. They specialise in delivering high-quality products to a broad customer base. The business is recognised for its commitment to operational excellence and customer satisfaction.

Description

Key responsibilities include:

• Process customer orders, returns, invoices, and handle general enquiries.
• Support administration for distributors and wholesalers in the UK and Ireland.
• Assist with stock control, reconciliation, and compliance checks.
• Coordinate deliveries from overseas and liaise with logistics and quality teams.
• Ensure GDP compliance, including involvement in product recalls.
• Set up new customers and maintain accurate system data.
• Provide support during colleague absences and help resolve stock issues.

Profile

The successful candidate would have:

• Proven experience in a similar role and be available for an ASAP start.
• Strong customer focus with a proactive and solution-oriented mindset.
• Highly organised with the ability to prioritise tasks effectively.
• Reliable, efficient, and detail-oriented.
• Excellent communication skills and a collaborative team player.
• Flexible, helpful, and professional attitude.
• Committed to compliance with medical product regulations.

Job Offer

On offer to the candidate:

• Up to c. 40,000.
• Hybrid working from Reading office (2 days pw onsite).
• ASAP start - 6 month FTC.