Customer Service Supervisor | Flexible 20h/w | Night Bonus

Luxury Leisure; Oldham; On-site; GBP 60,000 - 80,000; Part time

Job summary

A premier leisure company in Oldham is seeking a Customer Service Assistant / Supervisor to deliver outstanding customer service and ensure venue operations run smoothly. You will engage with customers, promote events, handle cash, and supervise the team as needed. The role offers flexible shifts and enhanced hourly rates for supervisory tasks, making it an excellent opportunity for those passionate about delivering quality service in a vibrant environment.

Qualifications

• Experience in customer service roles.
• Ability to handle cash accurately.
• Familiarity with supervisory duties.

Responsibilities

• Welcoming and engaging customers, ensuring a great experience.
• Promoting offers, events, and new games.
• Handling cash and providing change accurately.
• Serving refreshments and keeping the venue clean.
• Supporting with opening/closing procedures and supervising the team.
• Upholding the Challenge 25 policy and ensuring compliance with gambling legislation.

Skills

Customer service skills

Cash handling

Supervisory experience

Knowledge of gambling legislation

Job description

A premier leisure company in Oldham is seeking a Customer Service Assistant / Supervisor to deliver outstanding customer service and ensure venue operations run smoothly. You will engage with customers, promote events, handle cash, and supervise the team as needed. The role offers flexible shifts and enhanced hourly rates for supervisory tasks, making it an excellent opportunity for those passionate about delivering quality service in a vibrant environment.