Customer Service Pro - Quick, Empathetic Support in London

NEXVIA Group; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A progressive customer service company in London seeks an enthusiastic Customer Service Representative to build positive relationships with customers while efficiently resolving their concerns. The ideal candidate has proven experience in customer service, strong communication skills, and the ability to multitask. Responsibilities include interacting with customers, processing orders, and collaborating with other departments to enhance customer service processes. A high school diploma or equivalent is preferred. Join us and help deliver exceptional service!

Qualifications

• Proven experience in customer service or a related field.
• Excellent verbal and written communication skills in English.
• Strong problem-solving abilities and attention to detail.

Responsibilities

• Interact with customers via phone, email, and in person.
• Handle and resolve customer complaints in a professional manner.
• Process orders and account changes using computer systems.

Skills

Customer service experience

Communication skills

Problem-solving

Attention to detail

Multitasking

Education

High school diploma or equivalent

Job description

A progressive customer service company in London seeks an enthusiastic Customer Service Representative to build positive relationships with customers while efficiently resolving their concerns. The ideal candidate has proven experience in customer service, strong communication skills, and the ability to multitask. Responsibilities include interacting with customers, processing orders, and collaborating with other departments to enhance customer service processes. A high school diploma or equivalent is preferred. Join us and help deliver exceptional service!