Customer Service Manager: Lead Team, Upsell & Delight

Ahold Delhaize; Gloucester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading grocery retailer in Gloucester is looking for a Full-Time Customer Service Manager to enhance customer interactions and manage store operations effectively. The successful candidate will have proven managerial experience and strong capabilities in customer service, cash handling, and stock management. This role demands a proactive approach to developing associates and ensuring a high-quality shopping experience. Applicants who are skilled in various retail operations are encouraged to apply.

Qualifications

• Previous management experience is essential.
• Strong customer service skills are required.
• Ability to handle cash and manage stock effectively.

Skills

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Job description

A leading grocery retailer in Gloucester is looking for a Full-Time Customer Service Manager to enhance customer interactions and manage store operations effectively. The successful candidate will have proven managerial experience and strong capabilities in customer service, cash handling, and stock management. This role demands a proactive approach to developing associates and ensuring a high-quality shopping experience. Applicants who are skilled in various retail operations are encouraged to apply.