Customer Service Manager

Premier Group; Manchester; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading Engineering firm in Manchester is seeking a Technical & Administration Manager for a permanent role. The successful candidate will have strong communication skills and a background in Engineering. Responsibilities include supporting the Service Manager to ensure smooth operations in the Service Centre. This position requires flexibility and proficiency in MS Office, alongside organizational skills. The role is office-based with potential for international travel.

Qualifications

• Experience in a Technical/Admin role in an Engineering company is desirable.
• Good level of technical understanding is required.
• Flexibility to travel internationally may be needed.

Responsibilities

• Support the Service Manager in the Service Centre operations.

Skills

Communication skills

Technical understanding

Proficiency in MS Office

Organizational skills

Flexible attitude

Education

Qualification in Engineering subject

Job description

Job Description

ROLE- Technical & Administration Manager

LOCATION - Manchester

TERM - Permanent

SALARY - £40,000 - £55,000 per annum dependent on experience

My client works within the Engineering sector, and they are looking to take on a Technical & Administration Manager, on a permanent basis.

Attributes

• Any experience working with another Engineering company in a similar Technical / Admin role working with customers would be desirable
• Ideally a qualification in an Engineering subject (Electrical, Electronics, Mechanical etc.) or previous experience in an electronics repair environment
• Good level of technical understanding
• Someone with a flexible can-do attitude to get tasks completed
• Excellent communication skills both verbal and written
• Proficient with using MS Office – Word, Excel, PowerPoint etc.
• Have the flexibility to travel internationally if required
• Excellent organisational skills
• Working in the office full-time

Role Responsibilities

The Technical & Administration Manager role will involve :

• Supporting the Service Manager to ensure all runs as it should in the Service Centre