Customer Service Manager

Burton Bolton & Rose Recruitment Services Ltd; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job description

Overview

This is a fantastic opportunity for an experienced Customer Service Manager to work for a small, local Company and provide a superior level of service to a portfolio of clients based throughout the UK.

Some of your duties will include:

• Maintaining and improving business relationships with both customers and suppliers throughout the UK
• Reviewing current relationships with suppliers and improving terms of business where possible
• Assisting with the development and implementation on e-commerce sales strategy and social media initiatives
• Helping to manage, develop and care for team responsible for e-commerce sales providing support as needed
• Setting strategic direction for all e-commerce sales activity and monitoring revenue produced
• Helping to manage relationship with e-commerce platform providers and maximising corporate and product exposure