Customer Service Coordinator

Elite Personnel Services Ltd; Lower Hopton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A reputable staffing agency is seeking an experienced Customer Service Coordinator for a temporary position in West Yorkshire. Responsibilities include processing orders, managing customer queries, and maintaining documentation. Ideal candidates will have strong customer service skills, attention to detail, and MS Office experience. The role starts immediately and offers great hours in a pleasant work environment.

Benefits

Pleasant working environment

Great working hours

Free parking

Responsibilities

• Processing sales orders and acknowledging orders back to customers.
• Making amendments to orders and advising customers about changes.
• Booking deliveries and managing related paperwork.
• Maintaining complaints and returns database.
• Actioning daily invoice/billing run.

Skills

Customer service experience

Excellent verbal and written communication skills

Strong administration skills

Excellent attention to detail

MS Office experience

Job description

Overview

Are you an experienced Customer Service Coordinator seeking temporary work to start ASAP? Would you like to work for a highly reputable, award-winning company? Is Mirfield, West Yorkshire convenient for you?

Working as Customer Service Coordinator, your duties will include:

Responsibilities

• Processing sales orders and acknowledging orders back to customers
• Making amendments to orders, advising customers of any shortages, quantity changes or changes in delivery dates
• Booking in deliveries and all related paperwork
• Maintaining complaints and returns database, raising returns notes, credit notes and sundry invoices
• Raising proforma invoices, arranging transport, creating new product codes and prices
• Scanning PODs, checking haulier invoices are correct prior to authorising for payment
• Actioning daily invoice/billing run
• Updating customer information via online systems/portals

Qualifications

• Customer service experience
• Excellent verbal and written communication skills
• Strong administration skills
• Excellent attention to detail
• MS Office experience

Benefits

In return our client offers a very pleasant working environment, great working hours and free parking!

Timing

This role is temporary to start IMMEDIATELY for approximately 3 months.

How to apply

If you are interested, please call Deborah ASAP on 01274 865878 to discuss further.

Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.