Customer Service Associate: Bets, Community & Growth

William Hill; Fort William; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading betting company located in Fort William is seeking a customer-focused individual to join their retail team. Responsibilities include welcoming customers and assisting with their betting needs while providing excellent service. Ideal candidates will have a passion for delivering great customer experiences and possess strong interpersonal skills. This role offers competitive benefits, including annual pay reviews and career development opportunities.

Benefits

Annual Pay Review & Bonus Scheme

28 days holiday annually (pro rata)

Paid birthday day off

Discounted travel card for London

Pension matching contributions

Retail discounts

Training and development opportunities

Qualifications

• Must be 18 years or older.
• Strong ability to engage with customers.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Welcome customers with a friendly approach.
• Assist customers with processing bets and queries.
• Build relationships through excellent service.

Skills

Customer service passion

Interpersonal skills

Empathy

Job description

A leading betting company located in Fort William is seeking a customer-focused individual to join their retail team. Responsibilities include welcoming customers and assisting with their betting needs while providing excellent service. Ideal candidates will have a passion for delivering great customer experiences and possess strong interpersonal skills. This role offers competitive benefits, including annual pay reviews and career development opportunities.