Customer Service Assistant - St Albans

Chartwells Independent; St Albans; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading catering company in St Albans seeks a Customer Services Assistant to join a passionate team in a fast-paced environment. The ideal candidate will be dedicated to customer service, with opportunities for career advancement. Key responsibilities include food preparation, creating displays, and ensuring compliance with health standards. The company offers competitive pay and perks, fostering an inclusive and supportive culture.

Benefits

Competitive pay

Learning and development opportunities

Inclusive working environment

Qualifications

• Display passion for delivering excellent customer service.
• Experience in a catering-related role is preferred but not essential.
• Demonstrate outstanding timekeeping and reliability.

Responsibilities

• Preparing delicious, high-quality food that delights our clients.
• Creating attractive food and counter displays.
• Representing the company and maintaining a positive brand image.
• Handling cash and operating the cash register.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Customer service passion

Team player

Ability to thrive under pressure

Outstanding timekeeping

Job description

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll have opportunities to progress within a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.

Responsibilities:

1. Preparing delicious, high-quality food that delights our clients and customers
2. Creating attractive food and counter displays
3. Representing Chartwells and maintaining a positive brand image
4. Handling cash and operating the cash register
5. Complying with Food Handling & Hygiene standards
6. Complying with Health & Safety regulations

Candidate Profile:

• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mindset
• Experience within a similar catering-related role is preferred but not essential

As part of Compass, you'll help feed people, fuel progress, and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, enjoy competitive pay, great perks, and unrivalled opportunities for learning and development at one of the UK's biggest businesses.

Job Reference: com/1508/97368001/52243289/R/BU

Independent Compass Group UK&I is committed to fostering an inclusive environment where everyone can be themselves and has equal opportunities to advance. We celebrate diverse talents, backgrounds, and beliefs, ensuring our colleagues feel valued, empowered, and able to reach their full potential.