Customer Service Assistant (Part Time)

Williams Trade Supplies Ltd; Christchurch; On-site; GBP 14,000 - 18,000; Part time

Job summary

A leading plumbing and heating merchant in Christchurch seeks a part-time Customer Service Assistant. This dynamic role involves serving customers at the trade counter, assisting with warehouse duties, and delivery driving. Ideal candidates will have a full UK driving licence and experience in the trade sector. The position offers flexible working hours and excellent benefits including training opportunities and medical insurance.

Benefits

33 days annual leave

Training and development opportunities

Discounted shopping platform

Private medical insurance

Employee Assistance Programme

Company discount on products

Contributory pension scheme

Life Assurance

Qualifications

• A full, clean UK Driving Licence is essential for this role.
• Previous experience in plumbing and heating merchants is advantageous.
• Enthusiastic team player with a passion for customer service.

Responsibilities

• Maintaining the warehouse and stock rotation.
• Serving customers on the trade counter and over the phone.
• Accurately picking orders for delivery.
• Assisting with deliveries in the local area.

Skills

Customer service

Team player

Communication

Flexible approach

Tools

Driving Licence

Job description

Position: Customer Service Assistant (Part Time)

Salary: Up to£17,500 per annum DOE

Hours: 25 /week MON-FRI flexible start/finish between 7am-5pm *NO WEEKENDS!

Location: Williams, Unit 9, 20 Airfield Way, Christchurch, BH23 3PE

• A full, clean UK Driving Licence is essential for this role ***
  
  

If you're interested in working for a company that's been listed for 5 years running on the Top 100 Best Companies to Work For, then keep reading...

Here at Williams, an independent trade-only plumbing and heating merchant, we're looking for a part-time Customer Service Assistant to join our busy and friendly team in Christchurch!

This is a varied and active role which includes: serving customers on the trade counter and over the phone, assisting with warehouse duties, and delivery driving.

If you like having lots of variety in your daily tasks, this could be the opportunity you have been looking for!

If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, or on the tools within the plumbing and heating trade, we would LOVE to hear from you!

As Our Customer Service Assistant, You'll Be

• Maintaining the warehouse, including stock rotation and general housekeeping.
• Serving on the trade counter and handling incoming enquiries.
• Accurately picking orders in preparation for delivery.
• Receiving, checking and storing incoming goods.
• Assisting with the general upkeep of the branch.
• Carrying out deliveries in the local area.
• Processing quotes.
  
  

Ideally, You Are

• An enthusiastic team player wanting to make a positive contribution.
• Keen to support the team with a flexible approach to daily tasks.
• Passionate about delivering excellent customer service.
• Ambitious to progress and keen to learn.
• A great communicator.
  
  

Some Of Our Excellent Benefits Include

• 33 days annual leave, increasing with the length of service.
• Training and development opportunities specific to you.
• Discounted shopping platform & gym membership.
• Private medical insurance for the whole family.
• 24/7 Employee Assistance Programme.
• Car leasing & cycle-to-work schemes.
• Company discount on our products.
• Contributory pension scheme.
• Life Assurance.
  
  

So what are you waiting for!? Apply to be our NEW Customer Service Assistant - Today!

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