Customer Service Assistant - London

BCT Resourcing; City Of London; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

A customer service firm is seeking a Customer Service Assistant to provide excellent customer support and manage queries. This role offers a salary between £22,000 and £26,000 and the option to work remotely. Ideal candidates are organised, possess data analysis skills, and are proficient in Microsoft Office tools.

Qualifications

• High level of time management and personal organisation.
• Excel, PowerPoint, Word, & Microsoft Project skills.
• Data analysis skills.
• Good team player.

Responsibilities

• Deal with customer queries.
• Assign jobs, schedule workload and manage inquiries.

Skills

Time management

Teamwork

Data analysis

Excel

PowerPoint

Word

Microsoft Project

Job description

Overview

Title: Customer Service Assistant

Location: London / Remote

Salary: £22,000 - £26,000 per annum

An Office Administrator is required to be based in London / Remote. As one of our Customer Service Assistants, you’ll be the face of our business, delivering a consistently great experience to our customers. You’ll be working in a team full of fantastic people as a Customer Service Assistant.

Responsibilities include dealing with customer queries and ensuring smooth operations across the customer service process.

Responsibilities

• Deal with customer queries
• Assign jobs, schedule the workload and manage inquiries related to tasks

Requirements

• High level of time management and personal organisation
• Excel, PowerPoint, Word, & Microsoft Project skills
• Data analysis skills
• Good team player

How to apply

To apply, please use our standard online application form by clicking the Apply button below.