Customer Service Assistant

CJ Lang & Sons Ltd; Castle Douglas, Gatehouse of Fleet; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-known grocery retailer in Castle Douglas is seeking a Customer Service Assistant to join their team. This role involves providing excellent customer service, restocking shelves, and promoting offers. Ideal candidates are effective communicators who can work flexible hours, including evenings and weekends. No previous retail experience is necessary as training will be provided, making this a great opportunity for anyone looking to start a career in retail.

Benefits

10% staff discount

Career opportunities

Qualifications

• No prior retail experience necessary; training will be provided.
• Must be able to work flexible hours including some evenings and weekends.

Responsibilities

• Provide service, help, and advice to customers.
• Unpack deliveries and re-stock shelves.
• Promote offers to customers.
• Serve in the 'Food to Go' counter.
• Maintain store hygiene and compliance standards.

Skills

Effective communication

Customer service orientation

Flexibility

Job description

Overview

Customer Service Assistant – 16 hours

SPAR Gatehouse of Fleet

About us

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community

• Put our customers first by providing service, help and advice
• Unpack deliveries and re‑stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance