Customer Service Assistant - Crosshouse, Kilmarnock

CJ Lang & Sons Ltd; Scotland; On-site; GBP 40,000 - 60,000; Part time

Job summary

A family-owned local retail company in Scotland is seeking a flexible and customer-focused Customer Service Assistant. The role involves providing excellent service, restocking shelves, and promoting offers in a fast-paced environment. Candidates will receive training and enjoy benefits, including a staff discount. This position requires teamwork and a commitment to store hygiene standards.

Benefits

10% staff discount

Flexible hours

Career opportunities

Qualifications

• Great communicators and customer-focused individuals.
• Flexibility in working hours, including weekends.
• Retail experience in grocery sector is a plus but not essential.

Responsibilities

• Put our customers first by providing service, help and advice.
• Unpack deliveries and re-stock the shelves.
• Actively sell and promote offers to customers.
• Serve in our ‘Food to Go’ CJ’s counter.
• Maintain excellent standards of store hygiene and compliance.

Skills

Customer service skills

Communication skills

Teamwork

Job description

Overview

Customer Service Assistant - 12 hours
SPAR Crosshouse, Kilmarnock

About us

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance