Customer Service Assistant - Auchterarder

CJ Lang & Sons Ltd; Auchterarder; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local grocery business in Auchterarder is seeking a Customer Service Assistant to provide exceptional customer service and support to the store team. Responsibilities include assisting customers, restocking shelves, and maintaining store hygiene. No prior retail experience is required, and flexible hours are essential. The role offers a staff discount and career opportunities.

Benefits

10% staff discount

Career opportunities

Qualifications

• Great communicators and customer-focused individuals.
• Flexibility with work hours is important.
• Retail experience is a plus but not essential.

Responsibilities

• Provide service, help, and advice to customers.
• Unpack deliveries and re-stock shelves.
• Promote offers to customers.
• Serve at the 'Food to Go' counter.
• Maintain store hygiene and compliance.

Skills

Customer Service

Communication

Teamwork

Job description

Overview

Customer Service Assistant - 16 hours per week
SPAR Auchterarder

About us

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

Responsibilities

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance