Customer Service Apprentice — Start Your Tech Career

EE; Tredegar; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading telecommunications company in Tredegar is looking for an Apprentice Customer Service Advisor. You will assist customers with inquiries ranging from billing to tech support while gaining an NVQ Level 2 in Customer Service over a 15-month apprenticeship. No previous experience is required, just a great attitude and willingness to learn. The role comes with a competitive salary starting at £21,620 and benefits such as discounts on tech products and services.

Benefits

Salary of £21,620 rising to £25,684

Huge discounts on mobile & broadband

Access to a private GP

Support for career development

Qualifications

• No experience needed, just a friendly attitude and willingness to learn.
• Complete a 15-month apprenticeship with guidance from a tutor.

Responsibilities

• Chat with customers over the phone regarding billing and tech support.
• Learn to solve problems and build positive customer relationships.

Skills

Great attitude

Friendly voice

Willingness to learn

Education

NVQ Level 2 in Customer Service

Job description

A leading telecommunications company in Tredegar is looking for an Apprentice Customer Service Advisor. You will assist customers with inquiries ranging from billing to tech support while gaining an NVQ Level 2 in Customer Service over a 15-month apprenticeship. No previous experience is required, just a great attitude and willingness to learn. The role comes with a competitive salary starting at £21,620 and benefits such as discounts on tech products and services.