Customer Service Apprentice: Learn & Grow with NVQ

EE; Wales; On-site; GBP 23,000 - 28,000; Full time

Job summary

A telecommunications company in the UK is offering an Apprentice Customer Service Advisor position. No experience required; a friendly demeanor and willingness to learn are essential. You will assist customers with various inquiries while completing an NVQ Level 2 in Customer Service. The role offers a starting salary of £21,620, increasing after the apprenticeship, along with numerous employee benefits. This is a chance to kick start your career in a supportive environment.

Benefits

Starting salary of £21,620

Access to private GP 24/7

Huge discounts on mobile and broadband packages

Career support and coaching

Qualifications

• No prior experience required; training provided.
• Must have a friendly voice.
• Willingness to learn and grow.

Responsibilities

• Assist customers over the phone with billing and tech support.
• Complete a 15-month apprenticeship with dedicated study days.
• Build relationships with customers and provide great service.

Skills

Great attitude

Willingness to learn

Friendly voice

Education

NVQ Level 2 in Customer Service

Job description

A telecommunications company in the UK is offering an Apprentice Customer Service Advisor position. No experience required; a friendly demeanor and willingness to learn are essential. You will assist customers with various inquiries while completing an NVQ Level 2 in Customer Service. The role offers a starting salary of £21,620, increasing after the apprenticeship, along with numerous employee benefits. This is a chance to kick start your career in a supportive environment.