Customer Service Apprentice — Grow with a Green Packaging Team

Berry global; Beccles; On-site; GBP 19,000 - 23,000; Full time

Job summary

A leading packaging company in the United Kingdom is looking for a Customer Service Apprentice to support their Customer Service Managers. The role involves processing orders, assisting with various tasks, and ensuring customer satisfaction. Ideal candidates should demonstrate effective communication, the ability to work under pressure, and strong problem-solving skills. This full-time position includes benefits like competitive salary, holidays, and pension schemes.

Benefits

Competitive salary

25 days holiday (+8 bank holidays)

Pension Scheme

Life Assurance Scheme

Annual Leave Buy & Sell Scheme

Free beverages with monthly treats

Cycle to Work scheme

Discount on gyms

Learning and Development Opportunities

Qualifications

• Ability to work on own initiative and take accountability for actions.
• Experience in managing tight deadlines and pressure.
• High drive for customer satisfaction, persistence in problem-solving.

Responsibilities

• Assist Customer Service Managers with various tasks.
• Process customer orders in a timely manner.
• Monitor overdue stocks and provide feedback.

Skills

Effective communication

Ability to work under pressure

Problem-solving skills

Teamwork

Computer literacy in Word and Excel

Job description

A leading packaging company in the United Kingdom is looking for a Customer Service Apprentice to support their Customer Service Managers. The role involves processing orders, assisting with various tasks, and ensuring customer satisfaction. Ideal candidates should demonstrate effective communication, the ability to work under pressure, and strong problem-solving skills. This full-time position includes benefits like competitive salary, holidays, and pension schemes.