Customer Service Apprentice — Earn While You Learn (15 Months)

Northumbria Healthcare NHS Foundation Trust; North East; On-site; GBP 18,000 - 22,000; Full time

Job summary

A prominent NHS organization is offering an opportunity for a Business Practitioner Apprentice in the North East of England. This role allows you to earn while you learn, achieving a Level 2 qualification in Customer Service over 15 months. Candidates should display enthusiasm, professionalism, and excellent communication skills. Responsibilities include assisting with customer service and administrative tasks, aiming to become work-ready by the end of the apprenticeship. Join an innovative team committed to supporting staff and delivering quality healthcare.

Benefits

Earn a salary while studying

Regular pastoral support

Paid annual leave

NHS discounts

Comprehensive mandatory training

Qualifications

• Enthusiastic with a professional attitude.
• Able to demonstrate motivation and willingness to learn.
• Minimum required education for the role.

Responsibilities

• Support and assist in providing a customer service role.
• Develop excellent customer service skills and behaviours.
• Gain relevant work-based learning in a Business Administration environment.

Skills

Customer care service

Team working

Communication and interpersonal skills

Education

Math's & English GCSE at Level A‑E (9‑3)

Job description

A prominent NHS organization is offering an opportunity for a Business Practitioner Apprentice in the North East of England. This role allows you to earn while you learn, achieving a Level 2 qualification in Customer Service over 15 months. Candidates should display enthusiasm, professionalism, and excellent communication skills. Responsibilities include assisting with customer service and administrative tasks, aiming to become work-ready by the end of the apprenticeship. Join an innovative team committed to supporting staff and delivering quality healthcare.