Customer Service Apprentice — Earn While You Learn

EE; Ledbury; On-site; Full time

Job summary

A telecommunications company in the UK is offering a full-time apprenticeship in customer service. This role encourages individuals without experience as training will be provided. The successful candidate will engage with customers, assist with their inquiries, and complete an NVQ Level 2 qualification in Customer Service. A great opportunity to kick start your career in a supportive environment with numerous benefits.

Benefits

Competitive salary of £21,620

Incentives throughout the year

Travel Loan

Volunteering days

Optional Private Healthcare and Dental

Free tea and coffee

Qualifications

• No previous experience required, just a passion for customer service.
• Ability to learn quickly and follow guidance.

Responsibilities

• Assist customers with billing questions and tech support.
• Complete a 15-month NVQ Level 2 in Customer Service.
• Engage positively with customers over the phone.

Skills

Great attitude

Friendly voice

Willingness to learn

Education

NVQ Level 2 in Customer Service

Job description

A telecommunications company in the UK is offering a full-time apprenticeship in customer service. This role encourages individuals without experience as training will be provided. The successful candidate will engage with customers, assist with their inquiries, and complete an NVQ Level 2 qualification in Customer Service. A great opportunity to kick start your career in a supportive environment with numerous benefits.