Customer Service and Sales Advisor RDCS0126

Red Dot Search; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A dynamic recruitment firm in Sheffield is seeking a Customer Service/Sales Advisor to join their team. This full-time role offers a competitive base salary of £25,480, plus an OTE of £34,270 through uncapped commissions. Responsibilities include managing customer inquiries, providing tailored solutions, and achieving sales targets. The position provides extensive benefits and structured scheduling to ensure work-life balance. Enjoy comprehensive training to support career growth in a customer-focused environment.

Benefits

Extensive benefits including exclusive discounts

Well-being support

Dental plans

Comprehensive training and ongoing development

Qualifications

• Previous experience in customer service or sales is advantageous but not required.
• Strong communicator with excellent interpersonal skills.
• Comfortable working with multiple systems and technology-driven processes.

Responsibilities

• Manage inbound customer inquiries, providing support on contract renewals, upgrades, and general queries.
• Identify customer needs and recommend suitable products and services.
• Achieve and exceed sales targets and performance metrics.

Skills

Customer-focused

Strong communication skills

Goal-oriented

Problem-solving mindset

Job description

Customer Service/Sales Advisor

Salary: £34,270 OTE = £25,480 basic + uncapped commission

Are you passionate about delivering outstanding customer experiences while achieving sales success? We are looking for a Customer Service/Sales Advisor to join a dynamic team in Sheffield, where you'll assist customers, identify opportunities, and drive business growth.

Location: Sheffield (S2 postcode area)

Key Responsibilities - Customer Service/Sales Advisor:

• Manage inbound customer inquiries, providing support on contract renewals, upgrades, and general queries.
• Identify customer needs and recommend suitable products and services.
• Enhance customer engagement through tailored solutions and proactive sales approaches.
• Maintain a professional and friendly demeanour while delivering exceptional service.

• Achieve and exceed sales targets and performance metrics.

Who You Are - Customer Service/Sales Advisor:

• Previous experience in customer service or sales is advantageous but not required.

• Strong communicator with excellent interpersonal skills.

• Comfortable working with multiple systems and technology-driven processes.

• Customer-focused, with a proactive and problem-solving mindset.

• Goal-oriented, thriving in a target-driven environment.

What We Offer - Customer Service/Sales Advisor:

• Full-time permanent position (40 hours per week between 8am - 10:00pm Monday to Sunday - all scheduled at least 1 month in advance).

• Competitive base salary with unlimited earning potential through uncapped commissions.

• Extensive benefits, including exclusive discounts, well-being support, and dental plans.

• Structured scheduling is provided in advance for a balanced work-life routine.

• Comprehensive training and ongoing development to support your career growth.

This is an on-site role, requiring five, 8 hours day shifts, out of seven at the Sheffield (S2 postcode) office.

If you're ready to build a rewarding career in customer engagement and sales, we'd love to hear from you!

Apply today and take the next step toward success!