Customer Service Agent — Fast-Paced Mobility & Growth

Auxillis; Birmingham; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading mobility services provider in Birmingham is seeking a Customer Service Agent to manage customer interactions and vehicle movements. This role requires strong customer service and administration skills but does not require prior industry experience, as training is provided. Benefits include a competitive salary with bonus options, generous annual leave, and various well-being services. Join a diverse and inclusive team focused on customer satisfaction while developing your career in a dynamic environment.

Benefits

Quarterly bonus scheme

24 days annual leave

Well-being services

Pension scheme

Employee discounts

Qualifications

• Experience in customer service is essential.
• Full UK or EU Driving Licence required.

Responsibilities

• Manage customer rental queries and accounts.
• Oversee daily vehicle movements in and out of branch.
• Deliver great customer service with a smile.

Skills

Customer service skills

Administration skills

Ability to multitask

Job description

A leading mobility services provider in Birmingham is seeking a Customer Service Agent to manage customer interactions and vehicle movements. This role requires strong customer service and administration skills but does not require prior industry experience, as training is provided. Benefits include a competitive salary with bonus options, generous annual leave, and various well-being services. Join a diverse and inclusive team focused on customer satisfaction while developing your career in a dynamic environment.