Customer Service Advsor

Auto Skills UK; Atherton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A busy accident repair centre is seeking a skilled Bodyshop Customer Service Advisor to manage customer requirements for vehicle repair with efficiency and courtesy. Prior experience in a Bodyshop is essential, along with excellent customer service and organisational skills. This role offers a full-time, permanent position with opportunities for career progression.

Benefits

Competitive salary

Career progression opportunities

Qualifications

• Experience of working in a modern accident repair centre.
• Excellent customer service and organisation skills.
• Good IT skills.
• Experience of cash credit control.
• Excellent administrative skills.
• Ability to work well under pressure and to tight deadlines.
• Ability to work within a team environment.

Responsibilities

• Deal with customer requirements for vehicle repair efficiently and courteously.
• Ensure a high standard of customer service.

Skills

Customer Service

Multi-tasking

Attention to detail

Organisation skills

IT skills

Cash credit control

Ability to work under pressure

Teamwork

Job description

Overview

Bodyshop Customer Service Advisor

New vacancy for a Bodyshop Customer Service Advisor to join a busy accident repair centre. As a Customer Service Advisor, reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service.

Responsibilities

• Excellent Customer Service
• Multi-tasking and prioritising tasks
• Attention to detail in all administration

Skills and Qualifications

• Experience of working in a modern accident repair centre
• Excellent customer service and organisation skills
• Good IT skills
• Experience of cash credit control
• Excellent administrative skills
• Ability to work well under pressure and to tight deadlines
• Ability to work within a team environment

This is a full-time, permanent position for a skilled and courteous Bodyshop Customer Service Advisor to earn a competitive salary and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is essential.

If you think you are a good fit for this Customer Service Advisor role, please contact Chris @ Auto Skills and state reference job number 52388.

Don't worry if your CV is out of date. Get in touch and we can work that out later.