Customer Service Advisors

Laura Hartley Recruitment; Accrington; On-site; GBP 10,000 - 40,000; Full time

Job summary

A recruitment agency is looking for Customer Service Advisors for an evening shift role at a retail client's head office in Huncoat. Starting on November 2nd, these temporary positions will involve handling email queries and resolving customer issues. Previous contact center experience is preferred, and ideally, candidates should be able to drive and have their own transport. The shifts run from 5 PM to 10 PM, Monday to Friday.

Qualifications

• Previous contact centre experience is strongly preferred.
• Ideally able to drive and have own transport.

Responsibilities

• Handle email queries from customers.
• Resolve customer issues effectively.

Skills

Email queries handling

Customer issue resolution

Communication skills

Job description

Customer Service Advisors - Evening Shift

We are currently recruiting for Customer Service Advisors for our Retail based client's head office in Huncoat.

These roles start on Monday 2nd November, and they are temporary through until the end of January.

The shift pattern is 5pm - 10pm Monday to Friday and you will be responsible for primarily handling email queries from customers and resolving issues.

Previous contact centre experience is strongly preferred for this role.

Given the shift pattern you will ideally be able to drive and have your own transport.