Customer Service Advisor

Interaction Recruitment; Remote; GBP 10,000 - 40,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Advisor for a home-working role based in the Leeds area. The position requires confident communication and previous customer service experience. Responsibilities include engaging with customers on calls, providing support for various queries, and ensuring exceptional service. This role offers a full-time hourly rate of £12.21, paid weekly, and structured training. The ideal candidate must be flexible and able to travel to Morley on the first day.

Benefits

Paid training

Potential for progression and growth

Qualifications

• Confident communicator with the ability to engage customers.
• Previous experience in customer service is essential.

Responsibilities

• Build rapport with customers in a consultative manner.
• Listen to customer needs for tailored solutions.
• Provide exceptional customer service with in-depth knowledge.
• Complete all administration accurately.

Skills

Confident communication

Customer service experience

Job description

Customer Service Advisor – HOME WORKING

Must live in Leeds & must be able to travel to Morley for the first day

Role Profile :

Hourly Rate : £12.21ph- Paid Weekly

• Hours : Full Time, Monday - Friday must be fully flexible between 8am-6pm;

Paid Training

Full time training 9am - 5pm

Role Overview

We are looking for confident, energetic individuals for a Customer Service role in the Leeds area. This role involves taking inbound Customer Service calls; no Sales!

As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.

Our client is looking for a confident communicator.

This is an amazing opportunity with possibilities of progression and growth.

Responsibilities

• Build rapport with customers in a consultative manner
• Listen to the customers needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
• Ensure all administration is completed accurately

Customer Service Experience is required for this position.

If you are interested, please apply now or send your CV toPlease do not call the local branch