Customer Service Advisor - Weekends

Interaction Recruitment; Northampton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading recruitment agency in Northampton is seeking a Customer Service Representative for a temporary role. You will support customers through live chat platforms, ensuring a top-quality tailored customer experience. Ideal candidates possess strong communication skills and a passion for exceptional service. Pay is £12.21 per hour, with working hours from Friday to Tuesday.

Qualifications

• No experience required but a background in Contact Centre is a plus.

Responsibilities

• Build rapport with customers in a consultative manner.
• Listen to customers' needs for positive solutions.
• Provide exceptional customer service.
• Communicate via live chat platforms.

Skills

Excellent customer service skills

Great team player

Strong communication skills

Job description

Overview

Customer Service Representative– Office working

Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience.

Employment Type: Temporary to permanent position.

Pay:£12.21 per hour, paid weekly.

Working Hours: Friday 11am-8pm and then Saturday to Tuesday 8am-5pm

Responsibilities

• Build rapport with customers in a consultative manner
• Listen to the customer's needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides.
• Communicating with customers and clients via live chat platforms.

Qualifications

• Excellent customer service skills
• Great team player
• 6 months Contact Centre background [not essential]
• Strong communication skills

How to Apply

If this sounds like something you would be interested in, then please click APPLY NOW

Job Info

• Job Title: Interaction Recruitment
• Company: Interaction Recruitment
• Location: Northampton, Northamptonshire
• Posted: Sep 30th 2025
• Closes: Oct 31st 2025
• Sector: Customer Services
• Contract: Temporary
• Hours: Friday 11am-8pm and then Saturday to Tuesday 8am-5pm