Customer Service Advisor (Vehicle Dealership)

VanRath; Lisburn; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent car dealership in Lisburn is recruiting for a Service Advisor. This position offers an excellent opportunity for someone with motor industry experience to join a well-established company. The role involves driving customer care standards and managing the service process effectively. Benefits include a negotiable salary, bonus, and 33 holidays. The ideal candidate should have strong communication skills and experience in customer service.

Benefits

Negotiable salary

Bonus

33 Holidays

Progression Opportunities

Qualifications

• Experience in a similar role or relatable experience.
• Ability to handle sensitive and confidential information.
• Excellent communication and customer service skills with experience handling complaints.

Responsibilities

• Drive the standard in customer care with a diverse customer base.
• Manage the relationship between customer and dealership.
• Go beyond process in delivering exceptional customer service.
• Deliver effective sales solutions to ethically promote products and services.

Skills

Excellent communication skills

Customer service experience

Experience in a similar role

Job description

VANRATH have partnered with one of Northern Ireland's most established car dealerships. The organisation is recruiting a Service Advisor position.

This is a fantastic opportunity for any Motor Industry experienced individual or relevant experienced individual to join a longstanding company that offers many routes for progression.

Permanent role.

Place of work is Lisburn

Salary

Negotiable (Dependent on experience) + Bonus + Fantastic benefits (33 Holidays) + Progression Opportunities

Responsibilities

• Drive the standard in customer care with the diverse customer base. nd Accountabilities
• Manage the relationship between customer and dealership. Manage the service process effectively.
• Go beyond process in delivering exceptional customer service.
• Deliver effective value-added sales solutions to customers to ethically promote the wide range of products and services.

The Ideal Candidate

• Experience in similar role or relatable experience
• Able to handle sensitive and confidential information.
• Excellent communication and customer service skills with experience handling complaints.

For further information on this vacancy, or any other Business Support roles in Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.