Customer Service Advisor (Vehicle Dealership)

VanRath; Comber; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent car dealership in Northern Ireland is seeking a Service Advisor to enhance customer service standards. This role is ideal for candidates with motor industry experience or relevant backgrounds. Responsibilities include managing customer relationships and service processes effectively while promoting products and services. The position offers a negotiable salary and great benefits, including 33 holidays. This is initially a 12-month contract, with ample opportunities for progression.

Benefits

Negotiable salary

Bonus

33 Holidays

Progression Opportunities

Qualifications

• Experience in similar role or relatable experience.
• Able to handle sensitive and confidential information.
• Excellent communication and customer service skills.

Responsibilities

• Drive the standard in customer care with a diverse customer base.
• Manage the service process effectively.
• Deliver exceptional customer service.

Skills

Customer service skills

Communication skills

Complaint handling

Job description

VANRATH has partnered with one of Northern Ireland's most established car dealerships. The organisation is recruiting a Service Advisor position.

This is a fantastic opportunity for any Motor Industry experienced individual or relevant experienced individual to join a longstanding company that offers many routes for progression.

Initially a 12-month contract

Place of work is BT23

Salary

Negotiable (Dependent on experience) + Bonus + Fantastic benefits (33 Holidays) + Progression Opportunities

Responsibilities:

• Drive the standard in customer care with the diverse customer base. nd Accountabilities
• Manage the relationship between customer and dealership. Manage the service process effectively.
• Go beyond process in delivering exceptional customer service.
• Deliver effective value-added sales solutions to customers to ethically promote the wide range of products and services.

The Ideal Candidate:

• Experience in similar role or relatable experience
• Able to handle sensitive and confidential information.
• Excellent communication and customer service skills with experience handling complaints.

For further information on this vacancy, or any other Business Support roles in Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.