Customer Service Advisor (Newtownards)

Honeycomb Jobs Limited; Newtownards; On-site; GBP 20,000 - 25,000; Part time

Job summary

A reputable banking organization in Newtownards is seeking a Customer Service Advisor to deliver exceptional customer service and manage cash transactions accurately. The ideal candidate will have strong customer-facing skills and attention to detail. Experience in banking or retail cash handling is desirable. This temporary role offers a supportive work environment and opportunities for growth.

Qualifications

• Experience in a role involving direct customer interaction.
• Accuracy and confidence when working with cash.
• Strong communication and interpersonal skills.
• Ability to stay organised and manage workload effectively.

Responsibilities

• Deliver excellent customer service by resolving queries in a professional manner.
• Process deposits, withdrawals, lodgements, and other cash transactions accurately.
• Follow cash handling policies, completing daily reconciliations.

Skills

Customer service

Communication skills

Interpersonal skills

Attention to detail

Job description

Role Overview

Honeycomb is delighted to be partnering with a reputable and long-established banking client in Northern Ireland to recruit a Customer Service Advisor for their Newtownards branch. This temporary role presents a fantastic opportunity to join an organisation renowned for its commitment to customer care and community values.

Key Responsibilities

• Deliver excellent customer service by resolving queries in a professional and approachable manner.
• Process deposits, withdrawals, lodgements, and other cash transactions with accuracy.
• Follow cash handling policies, completing daily reconciliations in line with audit and security requirements.
• Promote banking services and highlight digital or self-service options where appropriate.
• Work collaboratively with colleagues to maintain a supportive and efficient branch environment.

The Person

We are looking for someone detail-focused, with strong customer-facing skills and confidence working with cash and figures.

Essential:

• Experience in a role involving direct customer interaction.
• Accuracy and confidence when working with cash.
• Strong communication and interpersonal skills.
• Ability to stay organised and manage workload effectively.

Desirable:

• Previous experience in banking, retail cash handling, or financial services.
• Full, clean UK driving licence.

Additional Information

Honeycomb is committed to supporting all applicants. If you require adjustments during the recruitment process due to a disability, please let us know. We are proud to be an equal opportunity employer.

How to Apply

Please apply by submitting your CV via the link, or contact Cora Montgomery at Honeycomb on or for more information.

Skills: Customer Service, Personal Banking, Retail Banking, Front of House, Newtownards, Banking, Customer Advisor