Customer Service Advisor | Mon-Fri 8:55-5:30 | £25k + Bonus

Venatu Consulting Ltd; Greater Lincolnshire; On-site; GBP 26,000; Full time

Job summary

A consulting firm in Barton-upon-Humber is seeking an enthusiastic Customer Service Advisor. This full-time office-based role offers a salary of £25,747 per annum with a £500 quarterly bonus. The position involves handling customer enquiries, maintaining records, and striving for customer satisfaction without weekend or evening shifts. Applicants should have prior customer service experience and excellent communication skills.

Benefits

Access to health & discount platform after 1 year of service

Full supportive 4-week training programme

Free onsite gym (available 24/7)

Free onsite parking

Complimentary refreshments throughout the day

Fantastic progression opportunities

Qualifications

• Ability to commute to Barton-upon-Humber daily.
• Previous experience in customer service (call centre, retail, hospitality, etc.)
• Experience working towards targets.

Responsibilities

• Handle customer enquiries and provide appropriate solutions.
• Maintain accurate records of customer interactions.
• Proactively resolve customer queries.

Skills

Excellent written and verbal communication skills

Strong organisational skills

IT literate with good Microsoft proficiency

Job description

A consulting firm in Barton-upon-Humber is seeking an enthusiastic Customer Service Advisor. This full-time office-based role offers a salary of £25,747 per annum with a £500 quarterly bonus. The position involves handling customer enquiries, maintaining records, and striving for customer satisfaction without weekend or evening shifts. Applicants should have prior customer service experience and excellent communication skills.