Customer Service Advisor - Home Working

Interaction Recruitment; North East; Remote; GBP 10,000 - 40,000; Part time

Job summary

A leading recruitment agency is seeking a Customer Service Advisor for a home working role in Newcastle. This position requires confident communication and prior customer service experience. The successful candidate will engage with customers, support their inquiries, and ensure a positive experience. Full-time working hours are Monday to Friday, and training will be provided. This role offers potential for progression within the company.

Qualifications

• Customer service experience is required for this position.
• Confident communicator needed.
• Ability to handle inquiries professionally and positively.

Responsibilities

• Build rapport with customers in a consultative manner.
• Listen to the customers' needs to ensure positive solutions.
• Provide exceptional service by demonstrating in-depth knowledge.

Skills

Customer Service Experience

Confident Communication

Problem Solving

Job description

Overview

Customer Service Advisor – HOME WORKING. Must live in Newcastle.

Rate: £12.21ph - Paid Weekly. Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm. Paid Training: Full time training 9am - 5pm.

Role Overview

We are looking for confident, energetic individuals for a Customer Service role in the Newcastle area. This role involves taking inbound Customer Service calls; no Sales!

As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.

Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth.

Responsibilities

• Build rapport with customers in a consultative manner
• Listen to the customers needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
• Ensure all administration is completed accurately

Customer Service Experience is required for this position.

If you are interested, please apply now! Or email your CV to (url removed)

Job Information

• Job Title: Customer Service Advisor - Home Working
• Company: Interaction Recruitment
• Location: Newcastle upon Tyne, Tyne and Wear
• Posted: Sep 3rd 2025
• Closes: Oct 4th 2025
• Sector: Customer Services
• Contract: Temporary
• Hours: Full Time

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