Customer Service Advisor - German Speaking - Remote

Advancing People Multilingual; St. Neots; Remote; GBP 27,000; Full time

Job summary

A leading recruitment agency seeks a German Speaking Customer Service Advisor. This remote position involves working with clients in German-speaking regions, delivering top-notch service via phone and email. Ideal candidates will demonstrate excellent communication, strong customer focus, and fluency in both German and English.

Qualifications

• Fluent in German and English mandatory.
• Strong customer focus and professional approach.
• Excellent written and oral communication skills.

Responsibilities

• Receive incoming calls and assist with customer inquiries.
• Process orders via phone, fax, and email.
• Deliver high quality customer service.

Skills

Fluent in German

Fluent in English

Strong customer focus

Excellent communication skills

Good computer skills

Positive attitude

Job description

Advancing People - Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client on a remote basis.

As a German Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the German speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

• Receive incoming calls
• Deliver high quality customer service
• Assist with new customer's enquiries
• Process orders received via the telephone, fax, e-mail or internet
• Be proactive in the area of Customer retention

Person Specification:

• Fluent in German & English
• Strong customer focus and professional approach
• Excellent communication skills, both oral and written
• Ability to work effectively as part of a team
• Good computer skills
• Positive "can do" attitude

This is a full time permanent position offering an annual salary of £26,500 + attractive company benefits

This is a remote / Work from home position. If successful you would need to commute to St.Neots, Cambridge once a month.

Apply now!

Advancing People - Multilingual Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.