Customer Service Advisor - 9 Month FTC

Frontpage; Wolverhampton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading UK beverage supplier is seeking a Customer Service Advisor for a 9-month fixed-term contract in Wolverhampton. In this role, you'll provide exceptional customer support, manage inquiries through calls, chats, and emails, and contribute to improving customer satisfaction. Ideal candidates should have strong communication skills and a passion for delivering high-quality service. This position offers a competitive salary and extensive benefits including life assurance and company pension contribution.

Benefits

Product allowance for beverages

Company bonus scheme

Life Assurance

Access to 24/7 GP services

Company pension contributions

Generous holiday allowance

High street discounts

Qualifications

• Recent call centre experience or customer facing environment preferred.
• Self-starter with good time management.
• Strong communication skills and sympathetic telephone manner.

Responsibilities

• Deliver exceptional customer support service.
• Communicate with customers through calls, chats, and emails.
• Manage multiple customer situations effectively.

Skills

Sales Experience

Time Management

Customer Service

Strong communication skills

IT skills

Tools

MS Office

Job description

A leading UK beverage supplier is seeking a Customer Service Advisor for a 9-month fixed-term contract in Wolverhampton. In this role, you'll provide exceptional customer support, manage inquiries through calls, chats, and emails, and contribute to improving customer satisfaction. Ideal candidates should have strong communication skills and a passion for delivering high-quality service. This position offers a competitive salary and extensive benefits including life assurance and company pension contribution.