Customer Service & Admin Specialist — Growth Path

Search; United Kingdom; On-site; GBP 20,000 - 24,000; Full time

Job summary

A growing family-run business in Sheffield seeks a proactive Customer Service Administrator to join their busy office team. The role includes delivering excellent customer service via phone and email, managing enquiries, and handling basic accounting tasks. Ideal candidates will have experience in office administration or customer service, be confident on the phone, and pay attention to detail. This position offers competitive benefits and opportunities for career growth in a supportive environment.

Benefits

Competitive benefits package

Friendly working environment

Opportunities for career growth

Qualifications

• Experience in office administration or customer service.
• Ability to work independently and take initiative.
• Strong communication skills with a customer-first mindset.

Responsibilities

• Deliver excellent customer service via phone and email.
• Manage enquiries and support customer accounts.
• Carry out general office administration tasks.
• Handle basic accounting duties, including receivables/payables.

Skills

Customer service excellence

Office administration

Attention to detail

Effective communication

Ability to handle challenging situations

Job description

A growing family-run business in Sheffield seeks a proactive Customer Service Administrator to join their busy office team. The role includes delivering excellent customer service via phone and email, managing enquiries, and handling basic accounting tasks. Ideal candidates will have experience in office administration or customer service, be confident on the phone, and pay attention to detail. This position offers competitive benefits and opportunities for career growth in a supportive environment.