Customer Service & Admin Specialist — Friday Remote

Brook Street; Liverpool; Hybrid; GBP 26,000; Full time

Job summary

A reputable business in Liverpool is looking for a Customer Service Administrator to be the central point for consumer queries and provide administrative support to the Sales Desk. This full-time position offers a competitive salary of £25,720, with flexible working on Fridays. Ideal candidates should have a strong customer service background, excellent communication skills, and be competent in Microsoft Office. This is an excellent opportunity to join a supportive team environment with a well-established company.

Qualifications

• Previous customer service experience desirable.
• Strong customer service focus with an administration background.
• Confident communicator, both written and verbal.

Responsibilities

• Handle customer enquiries via phone and email.
• Provide accurate and timely customer service support.
• Maintain customer service records and reports.

Skills

Customer service focus

Communication skills

Organizational skills

Attention to detail

Ability to work under pressure

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A reputable business in Liverpool is looking for a Customer Service Administrator to be the central point for consumer queries and provide administrative support to the Sales Desk. This full-time position offers a competitive salary of £25,720, with flexible working on Fridays. Ideal candidates should have a strong customer service background, excellent communication skills, and be competent in Microsoft Office. This is an excellent opportunity to join a supportive team environment with a well-established company.