Customer Service

Tate; Watford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Advisor for a temporary position based in Hitchin. This office-based role is suitable for university students home over the holidays. Responsibilities include monitoring client emails, handling inquiries, and maintaining records. The ideal candidate should have strong communication skills, good IT proficiency, and enjoy teamwork. Benefits include weekly pay and 28 days holiday a year.

Benefits

Weekly pay

28 days holiday a year

Store discounts through award scheme

Qualifications

• Clear and concise communication skills – both written and oral.
• Good IT proficiency with ability to pick up new systems effectively.
• Lives locally to Hitchin.

Responsibilities

• Monitoring email responses from clients and responding back.
• Dealing with telephone enquiries in a prompt and efficient manner.
• Inputting data onto an in-house database maintaining accurate records.

Skills

Communication skills

IT proficiency

Teamwork

Job description

Overview

We are recruiting for a temporary Customer Service Advisor for a company based in Hitchin. This is an office-based role: working hours Monday to Friday: 9.00am to 5.30pm. Immediately start for approx. 1 to 2 months. If you are home from university over the holidays this could be the ideal position for you!

Day to Day Responsibilities

• Monitoring email responses from clients and responding back by email or telephone.
• Dealing with telephone enquiries in a prompt and efficient manner.
• Inputting data onto an inhouse database maintaining accurate records.
• Escalating any queries or issues to your line manager.
• Plus any ad hoc administrative tasks that maybe required.

Person Specification

• Lives locally to Hitchin.
• Clear and concise communication skills – both written and oral.
• Comfortable with talking on the telephone.
• Good IT proficiency with ability to pick up new systems effectively.
• Work well as part of a team.

Tate Benefits

• Weekly pay.
• 28 days holiday a year.
• Access to the Tate Awards Scheme including store discounts.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.