Customer Sales Advisor

Pertemps; Nottingham; On-site; GBP 26,000; Full time

Job summary

A customer service company in Nottingham is seeking a Customer Service Advisor who thrives in a dynamic environment. This role offers a blend of customer service, sales, and operational responsibilities, with a salary of £25,500 per annum plus a performance bonus. Ideal candidates will have strong communication skills, a proactive attitude, and the ability to work both independently and in a team. You'll play a key part in the store's success while developing your sales skills.

Benefits

Salary of £25,500 per annum

£500 biannual bonus based on branch performance

Opportunities to develop sales skills

Supportive team environment

Qualifications

• Strong verbal and written communication skills.
• Confidence in speaking with customers both face to face and over the phone.
• A proactive attitude and the ability to work independently.
• Comfort working in a small team and adapting to lone working scenarios.

Responsibilities

• Handling customer enquiries and converting them into sales.
• Maintaining high standards of cleanliness and presentation in the store.
• Completing administrative tasks to ensure compliance with procedures.
• Managing bad debt recovery and adhering to health and safety protocols.

Skills

Communication skills

Proactive attitude

Teamwork

Sales skills

Job description

Customer Service Advisor
Are you someone who thrives in a customer-facing role, enjoys variety in your day, and wants to be part of a business where your contribution genuinely matters? My client is looking for a Customer Service Advisor to join their team at a busy, customer-centric store that serves as the operational heart of their business. If you're ready to combine service excellence with sales success, this could be the role for you.

What’s in it for you?:

• Salary of £25,500 per annum, plus £500 biannual bonus based on branch performance
• A dynamic role where no two days are the same, from helping customers to managing store operations
• A supportive team environment with opportunities to work independently and take ownership
• A chance to develop your sales skills while delivering top-tier customer service
• Keyholder responsibilities and the opportunity to step up in the absence of management

What you’ll need to succeed:

• Strong verbal and written communication skills
• Confidence in speaking with customers both face to face and over the phone
• A proactive attitude and the ability to work independently when needed
• Comfort working in a small team and adapting to lone working scenarios
• Willingness to learn and represent the company’s services with pride

Day-to-day:

• Handling customer enquiries and converting them into sales
• Maintaining high standards of cleanliness and presentation in the store
• Completing administrative tasks to ensure compliance with procedures
• Managing bad debt recovery and adhering to health and safety protocols
• Operating a forklift (training provided if needed) and conducting physical rounds of the store

Why this role?:

• You’ll be more than just a service advisor, you’ll be a key part of the store’s success
• The role offers a blend of customer service, sales, and operational responsibilities
• You’ll have the chance to grow within a company that values initiative and reliability
• Your efforts directly impact store performance and customer satisfaction
• It’s a role where your personality and professionalism make a real difference

For further information, please contact Joe St John at Pertemps London.