Customer Sales Advisor

Pertemps; Manchester; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Sales Advisor for their store in Manchester. This full-time role involves responding to customer enquiries, maximising sales opportunities, and maintaining high store standards. The ideal candidate will have previous customer service or sales experience, strong communication skills, and a target-driven mindset. Benefits include a bonus scheme and an enhanced holiday package.

Benefits

Bonus Scheme

Enhanced holiday package – 30-day holiday – inclusive bank holidays

Training and mentoring program

Pension plan

Great working environment with a fast-paced, growing company

Strong work-life balance

Development possibilities

Qualifications

• Previous customer service or sales experience (retail, hospitality, or service sector preferred).
• Strong verbal and written communication skills with the ability to listen and respond effectively.
• Ability to work within guidelines and procedures while maintaining attention to detail.
• Experience working in a small team environment and comfortable adapting to lone work.
• Confidence in learning and demonstrating knowledge of company products and services after training.

Responsibilities

• Respond to customer enquiries both in person and over the phone, advising on available services and completing sales.
• Maximise every sales opportunity to achieve store financial targets.
• Complete administrative tasks accurately and in line with company procedures.
• Maintain high standards of store presentation, cleanliness, and organisation.
• Take on key-holder duties and lone working responsibilities in the absence of management.
• Carry out forklift duties where applicable (training provided if required).
• Monitor and reduce store bad debt, implementing recovery procedures when necessary.
• Support wider store operations and assist with ad hoc duties as required.

Job description

Overview

Role: Customer Sales Advisor

Location: Manchester (Store-based)

Salary: £25,500

Contract: Full-time / Permanent

Immediate Start!!

Responsibilities

• Respond to customer enquiries both in person and over the phone, advising on available services and completing sales.
• Maximise every sales opportunity to achieve store financial targets.
• Complete administrative tasks accurately and in line with company procedures.
• Maintain high standards of store presentation, cleanliness, and organisation.
• Take on key-holder duties and lone working responsibilities in the absence of management.
• Carry out forklift duties where applicable (training provided if required).
• Monitor and reduce store bad debt, implementing recovery procedures when necessary.
• Support wider store operations and assist with ad hoc duties as required.

Qualifications & Experience

• Previous customer service or sales experience (retail, hospitality, or service sector preferred).
• Strong verbal and written communication skills with the ability to listen and respond effectively.
• Ability to work within guidelines and procedures while maintaining attention to detail.
• Experience working in a small team environment and comfortable adapting to lone work.
• Confidence in learning and demonstrating knowledge of company products and services after training.

Personal Skills

• Excellent customer service and interpersonal skills.
• Ability to work independently, showing initiative and reliability.
• Strong organisational skills and commitment to maintaining high store standards.
• Target-driven mindset with the ability to achieve sales goals.
• Commitment to following health & safety procedures.

Benefits

• Bonus Scheme
• Enhanced holiday package – 30-day holiday – inclusive bank holidays
• Training and mentoring program
• Pension plan
• Great working environment with a fast-paced, growing company
• Strong work-life balance
• Development possibilities