Customer Relationships Manager - Ayr branch

Description This; Ayr; On-site; GBP 60,000 - 80,000; Full time

Job summary

A nationwide service provider is looking for a full-time Customer Relationships Manager to develop rewarding relationships with customers. You'll support them face-to-face in branch and remotely, maximizing your existing knowledge while learning new skills. This permanent role involves working 35 hours per week, Monday to Saturday, in Ayr, Ayrshire. Ideal candidates will be customer-focused and flexible in their approach to service.

Responsibilities

• Develop rewarding relationships with customers.
• Support customers both in branch and remotely.
• Maximise existing knowledge while learning new skills.

Job description

Customer Relationships Manager (CRM)

is an exciting, multi-skilled and customer focused role, where you’ll focus on developing more rewarding relationships by supporting our customers to access our products and services through a variety of ways. Having a flexible approach, helping our customers face-to-face in branch and supporting them remotely via the phone or by video call means you will be maximising your existing knowledge, whilst learning new skills.

This is a permanent role working full time, 35 hours per week, Monday to Saturday and it is based at our Ayr, Ayrshire Branch.

If this role is advertised as part time the salary will be pro rata.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you’re a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.