Customer Project Lead (Project Engineer)

Rotork; Leeds; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading flow control and instrumentation company in the UK is seeking a Customer Project Lead to manage large-scale projects. You will ensure seamless project delivery while communicating effectively with customers and internal teams. The role requires a formal qualification in Mechanical/Electrical Engineering, excellent negotiation skills, and a proven track record in project management. This position also requires the ability to travel nationally and internationally to enhance customer satisfaction and performance.

Qualifications

• Proven track record in managing significant orders.
• Proficiency level in English in both writing and speaking.
• Willingness and ability to travel nationally and internationally.

Responsibilities

• Lead the end-to-end delivery of complex orders.
• Act as the single point of contact for customers.
• Coordinate internal teams to oversee inventory and ensure compliance with project terms.

Skills

Negotiation skills

Influencing skills

Commercial awareness

Project management tools familiarity

Education

Formal qualification in Mechanical/Electrical Engineering

Job description

Customer Project Lead (Project Engineer)

Full-time

Are you passionate about driving large-scale projects to successful completion? We’re looking for a dynamic Project Delivery Manager to lead the end-to-end delivery of complex orders, working closely with our outside sales and back-office teams. This is a customer-facing role where your ability to communicate clearly, manage expectations, and deliver results will be key to enhancing customer satisfaction and business performance.

This role reports directly to the Talent Acquisition Lead and works cross-functionally with Sales, Engineering, Customer Support, and Supply Chain teams. You’ll also engage with Contract Engineers and Customer Support Engineers to ensure seamless project delivery and alignment with business goals.

You’ll act as the single point of contact for customers, managing technical and commercial aspects of each project. From coordinating internal teams to overseeing inventory and ensuring compliance with project terms, you’ll play a pivotal role in ensuring smooth execution. Your strong commercial acumen, negotiation skills, and ability to influence cross-functional teams will help you navigate challenges and deliver exceptional outcomes.

We’re seeking someone with a proven track record in managing significant orders, ideally with knowledge of valve automation products.

Experience Requirements:

• Formal qualification in Mechanical/Electrical Engineering
• Excellent negotiation and influencing skills
• High commercial awareness
• Familiarity with project management tools
• Willingness and ability to travel nationally and internationally

The successful candidate:

• Proven track record of project/contract management
• Proficiency level in English in both writing and speaking
• Ability to travel nationally and internationally

Rotork is the market‑leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food—these are the flows on which our modern world depends.

Today we’re respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that’s what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market success. It’s a great time to join us and make an impact in shaping the future of our business.