Customer Operations Lead & Fintech Growth & Onboarding

Kody; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A fast-growing fintech company in Greater London seeks an experienced Customer Operations Manager to enhance client experiences. This role involves providing outstanding customer support, resolving issues, and onboarding clients across various time zones. The ideal candidate possesses strong interpersonal skills, proficient problem-solving abilities, and experience with CRM tools like HubSpot. This is a fantastic opportunity for growth within a dynamic and collaborative environment.

Benefits

Competitive compensation

Opportunities for growth

Collaborative environment

Qualifications

• Strong interpersonal skills to enhance client experience.
• Excellent problem-solving abilities to resolve client issues.
• Proficiency in CRM tools like HubSpot.

Responsibilities

• Provide outstanding customer support to clients.
• Resolve issues effectively across various time zones.
• Onboard clients and ensure smooth transitions.

Skills

Interpersonal skills

Problem-solving

Proficiency in CRM tools

Tools

HubSpot

Job description

A fast-growing fintech company in Greater London seeks a Customer Operations Manager to enhance client experiences. The role involves providing outstanding customer support, resolving issues, and onboarding clients across various time zones. Candidates should have strong interpersonal skills, problem-solving abilities, and proficiency in CRM tools like HubSpot. Benefits include competitive compensation and opportunities for growth in a collaborative, dynamic environment.