Customer Logistics Lead: On-Time Delivery & WIP

Maxwell Consultancy; Basildon; On-site; GBP 37,000 - 43,000; Full time

Job summary

A logistics firm in the United Kingdom is looking for a Customer Logistics Coordinator to manage goods movement and ensure efficient production flow. The role involves tracking customer jobs, maintaining production reports, and supporting communication across teams. Ideal candidates will be self-motivated and have experience in operations or customer service within a manufacturing context. It offers a salary of £37,000, a comprehensive benefits package, and opportunities for professional development.

Benefits

Comprehensive benefits package

33 days annual leave

Opportunities for professional development

Qualifications

• Experience in operations administration or customer service within a manufacturing environment.

Responsibilities

• Expedite and track customer jobs through production.
• Maintain Line of Balance reports and production trackers.
• Take ownership of all customer WIP within the factory.
• Support daily/weekly production meetings with updates.
• Communicate with operational and manufacturing leaders.
• Provide timely production progress updates for customers.
• Contribute to Continuous Improvement initiatives.
• Monitor labeling and packaging accuracy.
• Ensure accuracy in delivery paperwork.
• Support customer and commercial meetings with updates.
• Report on key customer metrics and action plans.
• Maintain accurate WIP data in ERP system.

Skills

Self-motivated

Strong customer-centric mindset

Excellent communication skills

Collaborative team player

Exceptional attention to detail

Strong planning abilities

Willingness to support customer delivery

Job description

A logistics firm in the United Kingdom is looking for a Customer Logistics Coordinator to manage goods movement and ensure efficient production flow. The role involves tracking customer jobs, maintaining production reports, and supporting communication across teams. Ideal candidates will be self-motivated and have experience in operations or customer service within a manufacturing context. It offers a salary of £37,000, a comprehensive benefits package, and opportunities for professional development.