Customer Insurance Advisor

Fintelligent Search; England; On-site; GBP 27,000 - 33,000; Full time

Job summary

A leading specialist insurance intermediary in Manchester is seeking a Customer Insurance Advisor to provide exceptional service and support to policyholders. You will assist clients with insurance options, handle applications, and collaborate with a dynamic team. With a competitive salary of £25,000 plus commission, this role is ideal for those passionate about making insurance simple and accessible. The company offers professional growth opportunities in a collaborative environment.

Benefits

Uncapped commission

Opportunities for professional development

Access to company benefits

Qualifications

• Experience in the insurance industry or a related field.
• Ability to work independently and as part of a team.
• Excellent organizational skills.

Responsibilities

• Provide exceptional customer service to policyholders.
• Assist clients in understanding their insurance options.
• Process insurance applications and renewals efficiently.
• Maintain accurate records and documentation.

Skills

Strong communication and interpersonal skills

Detail-oriented

Proficiency in using digital tools and platforms

Customer-focused mindset

Job description

Overview

Are you passionate about making insurance simple and accessible? Our client is looking for an enthusiastic Customer Insurance Advisor to join their innovative team. This is a fantastic opportunity to work with a company that prides itself on providing easy-to-understand, jargon-free insurance solutions.

With a competitive salary of 25,000 per year and uncapped commission, this role offers you the chance to be part of a dynamic team. Enjoy working in a forward-thinking environment where your contributions make a real impact. Plus, you\'ll be joining a company that is a leader in the specialist insurance market.

About the client

The client is a leading specialist insurance intermediary based in Manchester, known for their fresh approach to insurance. They have been revolutionising the industry since 1998 with their easy-to-buy, value-driven products. With a strong commitment to customer satisfaction, they serve over 350,000 policyholders and attract millions of visitors to their websites annually.

Responsibilities

• Provide exceptional customer service to policyholders
• Assist clients in understanding their insurance options
• Process insurance applications and renewals efficiently
• Maintain accurate records and documentation
• Stay updated on industry trends and product offerings
• Collaborate with team members to enhance service delivery
• Address client queries and concerns promptly

Package and Benefits:

• Annual salary of 25,000 with uncapped commission.
• Expected OTE of over 30,000 with top performers exceeding this soft target.
• Warm inbound calls with customers who have a genuine interest in a specialist Insurance policy.
• Opportunities for professional development and growth
• A supportive and collaborative work environment
• Access to a range of company benefits

The ideal Customer Insurance Advisor will have:

• Strong communication and interpersonal skills
• Experience in the insurance industry or a related field.
• Ability to work independently and as part of a team.
• Detail-oriented with excellent organisational skills.
• Proficiency in using digital tools and platforms.
• A customer-focused mindset.
• Willingness to learn and adapt.

If you\'re interested in roles such as Insurance Consultant, Client Services Advisor, Insurance Specialist, Policy Advisor, or Insurance Account Manager, this Customer Insurance Advisor position could be the perfect fit for you. If you\'re ready to take on the challenge of transforming the insurance experience, apply now to become an Insurance Advisor with our client. Join a team that\'s leading the way in making insurance straightforward and accessible for everyone.