Customer Facilities Coordinator - Recycling

Tesco UK; Digswell; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in Digswell is seeking a Customer Facilities Coordinator (Recycling) to manage recycling operations across stores. Responsibilities include evaluating supplier performance, overseeing budgets, and communicating recycling initiatives. Ideal candidates will have retail experience and strong influencing skills. The role offers a mix of office and remote work support, promoting a balanced work environment.

Benefits

Flexible working arrangements

Inclusive work environment

Career development opportunities

Qualifications

• Previous experience in retail operations and/or managing suppliers.
• Able to share information and ideas clearly.
• Excellent planning and prioritisation skills.

Responsibilities

• Track and evaluate supplier performance for improvements.
• Support budget and finance supervision for service facilities.
• Lead communication related to recycling initiatives.

Skills

Budget management

Influencing skills

Customer focus

Relationship building

Excellent organisation skills

Basic digital literacy

Self-motivation

Tools

Excel

PowerPoint

Job description

Overview

As a Customer Facilities Coordinator (Recycling), you will be an integral part of the Business Support team, responsible for leading all aspects of recycling operation across large and convenience stores. Your goal is to ensure stores have the right recycling options to support our customers and our suppliers deliver their contractual agreements. You will inspire change, continuously develop yourself, and maintain a reputation for delivering excellent results. Your dedication to providing outstanding service will be evident in your daily interactions and initiatives.

Responsibilities

• Track and evaluate the performance of our suppliers, using feedback to drive continuous improvements
• Support with supervising the budgets and finances for service facilities, ensuring cost efficient operations
• Work closely with suppliers and other teams in Tesco to resolve issues, improve the recycling operation and support the implementation of innovative solutions
• Gather and act on feedback from stores and customers to improve customer recycling
• Lead communication related to recycling and ensure stores have access to up to date and relevant information to support
• Work closely with the Sustainable Waste team to improve our offer to customers
• Collaborate with various teams to ensure the effective delivery of recycling plans and support the team in maintaining the operation
• Support the operationalisation of key change programs and propositions
• Ensure training materials are up to date, engaging and support colleagues to deliver the right recycling processes
• Lead projects and trials, assessing and managing any operational impacts on stores
• Follow the business code of conduct, always acting with integrity and due diligence

Qualifications

• Previous experience in retail operations and/or managing suppliers and standards
• Able to clearly share information and ideas with others
• Influencing skills to engage others to support your ideas and plans
• Excellent organisation skills, able to plan and prioritise
• Budget management skills
• Relationship building: Develop and maintain good working relationships
• Self-motivation: Work independently and stay driven to complete tasks
• Basic digital literacy: Use programs like Excel for tracking data and budgets, and PowerPoint for presentations
• Customer focus: Understand customer needs and use that knowledge to improve their experience

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying