Customer Export Co-ordinator

Michael Page (UK); Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Export Co-ordinator based in Leeds. This role involves issuing sales quotations, managing export shipments, and ensuring exemplary customer service. Candidates must have experience in an export environment and excellent communication skills. The position offers benefits such as private medical insurance, flexible working hours, and career development opportunities.

Benefits

Private medical insurance

Complimentary lunch provided daily

Flexible working hours

23 days plus bank holidays

Free onsite parking

Career development opportunities

Qualifications

• Specific experience within an Export environment required.
• Experience arranging international shipments via sea, air, and road.
• Proven track record of customer service.

Responsibilities

• Issue tailored sales quotations to customers.
• Plan and enter sales orders accurately.
• Negotiate freight costs and arrange dispatch of orders.

Skills

Export environment experience

International shipment arrangements

Sales order processing

Customer service

Excellent communication

Education

Relevant professional qualification

Job description

• Large well established family business.
• Exciting varied role.

About Our Client

This opportunity is with a medium-sized company operating in the Energy & Natural Resources sector. The organisation is known for its commitment to quality and efficiency in delivering reliable solutions to its global customer base.

Job Description

• Issue sales quotations to new and existing customers tailored to the individual.
• Calculating the price of the product and obtaining freight charges where necessary.
• Plan and enter sales orders to a high level of accuracy, liaising with the relevant departments regarding stock availability or manufacturing schedules.
• Ensuring that customers and overseas stockists requirements are met and products are supplied within agreed timescale.
• Communicate with credit control regarding status of customer accounts.
• Negotiate freight costs with selective carriers taking into account cost, reliability and service.
• Plan and arrange the despatch of international sales orders via sea, road and air and provide detailed and accurate shipping documents including instructions and calculations for export customs entries to the relevant carrier.
• Produce the relevant export documentation based on the customer / stockists requirements or country specific regulations. This includes (but is not limited to) Invoices, Packing Lists, Insurance Certificates, Certificates of Origin, EUR1 and Letters of Credit and thus ensuring that delays during export & import are minimised and payment is facilitated.

The Successful Applicant

A successful Customer Export Co-ordinator should have:

• Specific previous experience within an Export environment (Manufacturing Background)- relevant professional qualification would be highly advantageous.
• Arranging international shipments via sea, air and road.
• Experience of sales order processing & proven experience of providing exemplary customer service.
• Excellent communication both verbal and written to all levels.
• Extensive experience within Export is required due to the nature of the role.

What's on Offer

• Private medical insurance.
• Complimentary lunch provided daily.
• Flexible working hours
• 23 days plus bank holidays
• Free onsite parking.
• Career development opportunities.