Customer Experience Scout (Flexible Hours)

Helion Research; Remote; GBP 40,000 - 60,000; Part time

Job summary

A leading market research firm in the UK is seeking enthusiastic mystery shoppers to join their team. As a mystery shopper, you'll evaluate various service providers by visiting stores, restaurants, and more, providing feedback to enhance customer experiences. Enjoy flexible hours and competitive pay while you shop. Ideal candidates will have excellent observation skills and a detail-oriented mindset. This position offers opportunities to work with leading brands across multiple sectors.

Benefits

Flexible hours

Varied opportunities

Competitive pay

Training and support

Qualifications

• Excellent observation and communication skills.
• Reliable and detail-oriented.
• Ability to meet deadlines and follow task guidelines.
• Access to a computer or smartphone with an internet connection.

Responsibilities

• Perform mystery shopping tasks at various locations or online.
• Evaluate customer service, product quality, cleanliness, and other aspects of the service.
• Submit detailed and accurate reports based on your observations.
• Follow specific guidelines and instructions for each task.

Skills

Observation skills

Communication skills

Reliability

Attention to detail

Job description

A leading market research firm in the UK is seeking enthusiastic mystery shoppers to join their team. As a mystery shopper, you'll evaluate various service providers by visiting stores, restaurants, and more, providing feedback to enhance customer experiences. Enjoy flexible hours and competitive pay while you shop. Ideal candidates will have excellent observation skills and a detail-oriented mindset. This position offers opportunities to work with leading brands across multiple sectors.